Frequently Asked Questions
How can I view my order status or track my order?
There are two easy ways to get your order details online.
Check Email to view the status details of a single order by clicking view your order.
- Sign in to your account to review the complete details of all your orders.
We send order confirmation e-mails within 30 minutes of placement and shipment confirmation e-mails daily. If you didn't receive an order or shipping confirmation please double check your email spam/junk folder or use the online methods above.
Can I cancel or change my order?
Be quick to cancel your order — To ensure that you receive your order as quickly as possible there is only a hour period after an order is placed to attempt a cancellation. Please email us at firstname.lastname@example.org and if your order hasn’t been processed we will cancel it.
If we are unable to cancel your order, once you receive your order in the mail, simply return any items you do not want by following our Return Instructions.
We can make changes to a order within 1 hour of placing order.
Where do you ship to?
We ship to all 50 United States, Military (AA, AE, AP) addresses, Puerto Rico, Guam, U.S. Virgin Islands and Canada.
Prices listed on the website are in US dollars and will be charged in US dollars for all orders placed.
What types of payments do you accept?
We accept a wide range of credit and debit payment types including:
- Discover, JCB, MasterCard, and Visa
- Direct Debit
We do not accept: Checks, CODs or layaway plans
My order wasn't accepted, but there's a charge on my account. When will this charge be credited to me?
Each time order submit is clicked a pre-authorization transaction is processed. We have already submitted a reversal transaction. If you continue to see a pre-authorization transaction on your account, this hold will drop off from your account according to the payment method policy.
A credit card pre-authorization will generally drop off within 5-7 business days. Please contact your credit card company to find out exactly when the hold will be released.
Why hasn't my package arrived yet?
Delivery time of purchased items depend on your chosen shipping method. A tracking number will be assigned once your order is ready to ship. *Tracking information may not be initiated for up to 48 hours after an item is shipped from our warehouse
What should I do if I think my package is lost?
We are not responsible for lost or stolen packages. However if your tracking number shows delivery, here are some tips:
- If delivery was by USPS or Canada Post, contact your local Post Office to ask for carrier assistance where the package may have been left
- Ask family, neighbors or property managers if the package was left with them
- Check porches, gates and doorways
If you are still unable to locate your package, please email us immediately for additional next steps.
My favorite item is sold out, will it come back into stock?
An Alert Me box will appear on the right side of the product information page if this service is available for a specific item. Click Sign up, and we'll send an e-mail when the item becomes available.
Signing up to be notified does not reserve a copy of this item for you. When you receive the e-mail informing you that the item is available, you'll need to return to Worldwide Accessories to place your order.
We try our best to stock enough items to satisfy customer demand, but sometimes we can only get a limited number of items in stock. With limited stock, our customers quickly purchase our entire supply. When this happens, you will see an out of stock message on the item.